Great service, truly recommend. Had 4 velux windows installed by Josh and his colleague today. They were polite and they carefully installed the windows without damaging the walls or floors. Josh kindly advised me on how to clean the windows and maintain the blinds so they will last longer. Much appreciated, thank you for your hard work!
Replaces 2 x Velux Windows. Not only the most responsive to original enquiries but also the best priced. Come installation day, everything installed in good time and left tidy. Pleasant installation team and also showed me fully how to care for and operate my new windows. Will recommend to all.
Josh and Simon are the loveliest of men and listening to how the supply chain issues have been affecting them was heart wrenching. Despite the fact Velux postponed the delivery twice, taking it well over three months from order Josh kept me updated and forwarded me all the correspondence so I knew exactly where I stood with the delivery, the level of service on the lead up to the installation was exceptional. Unfortunately, on the day we had planned to replace the windows, it was raining. Josh had pre warned me the previous evening that if the forecast didn’t change, they’d have to reschedule and in the morning we made the decision to push the date back. This was again done in a timely manner and a few weeks later we had the windows replaced. Josh and Simon are brilliant at what they do, the windows were replaced in half a day and the house was cleaner than when they came. The guys are a pleasure to have in your home.Thank you so much for everything you did and how you handled every situation that seemed to rear it’s head.Annette.
Josh did a very good job and was polite, professional, organised and clean and tidy. There were some delays caused by Velux and Josh was brilliant at keeping us informed about them.
Josh and Simon supplied and installed flat roof windows on our previous house and did a great job. We used them again in our new property and once again they supplied two new flat roof windows and we were not disappointed, great service and friendly team.
Josh and his colleague were both professional, courteous yet friendly.The work was done quickly and efficiently.There was a delay (through no fault of Absolute Roof Windows) and Josh dealt with this with complete honesty and integrity.Overall we are extremely pleased with the work and would certainly recommend this company to family and friends without hesitation.
I highly recommend Josh at Absolute Roof Windows to replace a velux window. He was professional, reliable and went out of his way to problem solve with a slightly more difficult job. I am very grateful for all his hard work.
Josh and his team are fantastic, delivering a first rate job in a professional yet friendly manner. Also, Josh went over and beyond in terms of what we paid for. I'd heartily recommend them to anyone.
Had a great experience using the team. Knowledgeable, hard working and great to deal with.Really enjoyed having the guys here, great bunch of blokes.
Josh and his colleague recently replaced a roof window in our loft. They were professional and courteous throughout the visit and it was clear there was excellent workmanship and knowledge about velux windows. I would recommend to anyone and happily use again.
Josh, Simon and Bill were fantastic, really quick, tidy and great at what they do. We’re so pleased with our new replacement Velux windows, such an improvement to the old ones. Highly recommended.
Really happy with the windows and the service. I would definitely recommend them.
Josh was really helpful when we spoke on the phone both before and after installation and answered any questions we had. Simon and Bill did an excellent job on installation and were really friendly and professional. Thoroughly recommend!
Josh and Simon have done a fantastic job on the installation of 4 replacement Velux windows in our bedrooms.They were prompt, reliable and tidy. The work has been done to an incredibly high standard. Josh's communication was excellent, especially when the 2nd day of work had to be rescheduled due to the risk of rain with the potential damage that could be done to the interior of the property, (it did start raining an hour later).Have to mention Simon, (yes there where 2 Simons) the scaffolding contractor that had to be used to gain access to the out of reach window. They were equally professional.Would 100% recommend Josh and team to work in your home.
If i could give Absolute Roof Windows a 6th star I would! They installed 3 New Velux windows in less than a day, and did an excellent job too. On top of that they carted away the old windows and left no mess at all. They even helped me carry a fridge freezer up four flights of stairs as a favour! 😃 I cannot recommend Josh and his team enough! Look no further - this guys are top!
Super impressed with Josh and his team and would highly recommend. Very responsive and a pleasure to deal with. I had a new Velux Skylight installed and Josh was great at explaining all the options so I could get to the right skylight, including thermal insulation and soundproofing. I found them very competitive on price compared to others. The Skylight was done within one day and it's made a huge difference to the quality of sleep I have in my bedroom. Thanks!
First rate service. Came to quote immediately and arranged to carry out work as soon as was practicable. Worked through COVID restrictions and extreme weather to replace numerous velux skylights. One very happy customer.
Josh & his team did an amazing job on replacing our Velux roof windows. They were friendly & considerate of our home. The fitting was left clean & tidy. Communication between us was easy & a follow up query was dealt with quickly & efficiently.
We had a great service from Josh and Simon, hard working, honest and lovely men to have in our home.We’re so pleased with the final result, three large windows replaced in a day, left tidy and no fuss.Would not hesitate to recommend.
Sterling service from start to finishWhen I rang for a quote, Josh said he could either get to me that evening or the morning after. He rang me in the evening apologizing that he couldn't make it then and would make it tomorrow, and he did exactly that. The quote came through promptly, detailing the works clearly. Throughout the whole process Josh was incredibly transparent and educated me a lot on Veluxes and how they're installed.When it came to the actual installation, the high standard of service continued. Josh rang 2 days on Thursday before saying that unfortunately he had to take his van to the garage for a problem. Most people in this situation would have just postponed, but he said that Simon and Bill would be over on Friday to do 2 and then he would be over on Saturday to do the remaining 2 as his van would be fixed by then. Sure enough, they all turned up exactly on time and conducted the work in an impressive and professional manner. I'd seen some pictures of other Velux replacements where the plasterwork round the frame had been taken off but in my case just looking at the wall you honestly couldn't really tell that a new frame had been put in, such was the quality of the work. They were incredibly respectful of my belongings and furniture, even carrying out hoovering after they had completed their work for the day.They offer a 5 year guarantee on their work as well. If you need any roof windows replaced in the London area, these are your guys. Punctual, professional and do what they say they are going to do and keep you informed every step of the way. Josh, Simon and Bill - thanks guys
Friendly, knowledgeable, prompt, professional, work carried out to perfection for precisely the sum agreed beforehand. Absolutely delighted.